Reference

Terms & Conditions for Your Account

At berkah123, we keep these Terms & Conditions clear so you can check account use, deposit rules, and withdrawal checks before you confirm anything.

Account useWithdrawal checksDANA OVO GoPay QRISMobile and desktop

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When These Terms Apply

berkah123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create an account, log in, make a DANA, OVO, GoPay, or QRIS deposit, or use the lobby for live tables, slots, Aviator, or sportsbook sessions. If you open the site from Semarang or anywhere else in Indonesia, the same

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account rules apply, but access stays subject to local law and is available only where local law permits. We may ask for identity checks before a withdrawal, freeze an account after repeated login failures, or decline a request if the details do not match the registered
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profile. When we publish a new version here, that version replaces the earlier one for future use.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to Ask About the Terms

The fastest way to ask about a clause is through the same channel you use for account help. We keep live chat open from 09:00-22:00 WIB, and WhatsApp or email can carry longer requests that need a record. If your question involves a withdrawal hold, a login issue, or a change to registered details, include the account email and the time of the last action so we can check the file quickly.

Team online

Live chat

Use live chat when you need a fast read on a clause, a login lock, or a withdrawal check. We answer from 09:00-22:00 WIB, and the transcript stays in your account history.

Send a WhatsApp message if you want a written trail for a change request or a disputed account step. Include your registered name, email, and last login time so we can match the file.

Email

Email works well for longer requests, especially when you need a copy of the current terms or a record of consent. We keep the thread with your account case and reply in the same order.

DATA AND ACCESS

How We Handle Policy Data

We keep policy records tied to your account so we can confirm who asked for a change, which clause applied, and which device last signed in.

Data use

We keep only the details needed to create your account, confirm payment status, and handle term-related disputes.

Cookies

Our site uses cookies to remember your session, language preference, and security state.

Account security

We treat password resets, one-device login checks, and withdrawal verification as account-security steps.

Retention

We keep policy records for as long as the account is active, then only for the period needed for tax…

Change requests

If you want to change a name, email, phone number, or consent record, contact support from the registered account.

Ask before you act

When a term feels unclear, ask before you act. Our support team can point you to the clause, note the…

Common Questions About These Terms

These questions cover the parts people ask us about most: who can use the site, what data we keep, when we may pause access, and how you can request a change. If your case depends on local law, we will tell you that plainly and point you to the exact clause. The answers below focus on account use, payments, login security, and the contact path we expect you to use.

They apply the moment you create an account, log in, or send a deposit through DANA, OVO, GoPay, or QRIS. If you keep using the account after a change is posted, that version becomes part of your agreement.

Only where local law permits. If a rule change affects your access, we may limit login, suspend the account, or ask for a fresh confirmation before you continue. We will use the contact details on file.

We keep the registered name, contact channel, device logins, payment reference numbers, and support history needed to run the account and settle disputes. We do not keep more than we need for the current policy purpose.

Send the request from the registered email or WhatsApp number, then include the exact field you want changed. We may ask for a matching login or a recent action on the account before we process it.

Access can pause after repeated failed logins, a mismatch in account details, or a payment check that needs manual confirmation. We lift the pause once the record is verified and the clause is satisfied.

The same terms apply on Android, iPhone, mobile Chrome, desktop Chrome, and Safari. If you switch devices, your session may end and ask for a new login, especially after a long idle period.

Use live chat for quick checks, or email if you want a written trail. We keep the case with your account history and reply against the clause that applies to your request.

Terms & Conditions for Your Account

Where to Ask About the Terms

Live chat

WhatsApp

Email

How We Handle Policy Data

Data use

Cookies

Account security

Retention

Change requests

Ask before you act

Common Questions About These Terms

01 When do these Terms & Conditions start to apply?

02 Can I use the account if local law changes?

03 What account details do you keep?

04 How do I request a correction?

05 Why was my access paused?

06 Which devices do the terms cover?

07 Who should I contact about a dispute?

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