Reference

Privacy Policy for Your Account

Blackjack, Sweet Bonanza 1000 and Sportsbook sit behind one account, and this Privacy Policy explains what data we collect when you open that account, move funds through DANA…

Account data explainedDANA OVO GoPay QRISCookie choicesSupport 09:00-01:00

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What This Policy Covers

berkah123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account needs clear privacy terms before you enter a table or fund a wallet. We collect the details you submit during the account step, including your username, contact channel, login records, device signals and payment references from DANA, OVO, GoPay or QRIS. We use those

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records to run access checks, protect your wallet, answer support requests and keep transaction history matched to your account. If you open the lobby from Medan or Semarang, the same privacy process applies. Access and eligibility depend on local law and are available only where local
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law permits. We do not sell your account data to advertisers, and we limit internal access to team roles that need it for account, wallet or support handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask Us About Privacy

Privacy questions should reach the team that can see your account status without asking you to repeat sensitive details in public. We handle requests through live chat, WhatsApp and email from 09:00 to 01:00 WIB. Before changing or sharing account records, we may ask you to confirm your username, last login device, or a recent DANA, OVO, GoPay or QRIS reference.

Team online

Live chat

Use the chat bubble after logging in when you need a quick privacy check. We can confirm what profile fields are active, whether cookies are being read, and which support ticket is attached to your account.

WhatsApp support

Message our WhatsApp line during 09:00-01:00 WIB for privacy requests that need identity matching. Please share your username only at first; our agent will tell you if a payment reference is needed.

Email request

Send email when you want a written privacy reply, correction request or deletion review. Include your registered contact, the account step you are asking about, and the device type you used.

ACCOUNT CARE

How We Handle Your Records

Privacy controls work better when you know where data is created. Your records begin at registration, continue when you log in on mobile browser, and update when wallet…

Account setup data

When you create an account, we record the username, contact method, password status and time of registration.

Payment privacy

DANA, OVO, GoPay and QRIS records are stored as transaction references, not as full wallet credentials.

Device signals

On mobile browser, we may read device type, IP address, browser language and session status.

Cookie handling

Cookies keep you signed in, remember language choices and help the lobby load your last opened areas, such as Aviator…

Retention period

We keep account, wallet and support records for as long as needed to operate your account, resolve disputes and meet…

Change requests

If your contact detail is wrong or you want a privacy copy, contact support from the registered channel.

Questions About Your Privacy

You should not need legal language to understand what happens to your data. These answers cover the privacy points we receive most often: account details, payment records, device access, cookies, correction requests and support contact. If your question involves a specific transaction, keep the DANA, OVO, GoPay or QRIS reference ready before contacting us.

We collect the details you enter during registration, such as username, contact channel, password status and account timestamps. We also record login activity, device signals and wallet references needed to operate and protect your account.

Yes. We store payment references, transaction times and account matching records for DANA, OVO, GoPay and QRIS. We do not store your full wallet login, PIN or private credentials from those payment services.

Device and browser data helps us recognise normal account access and spot unusual login patterns. For example, a new phone, changed IP address or repeated failed password attempt may trigger an account security check.

Yes. Contact live chat, WhatsApp or email and tell us which detail needs correction. We may ask you to confirm your username, registered contact and a recent account action before updating the record.

Cookies help keep your session active, remember display choices and load areas you opened before, such as Blackjack or Bingo. You can clear cookies in your browser, but you may need to log in again.

Only team roles that need the request can access your support message. We use the ticket to answer your privacy question, verify identity, record the outcome and prevent repeated handling of the same issue.

Send a deletion request through the registered contact channel. We will verify your identity, check whether wallet, dispute or legal retention duties still apply, then confirm what can be deleted or anonymised.

Privacy Policy for Your Account

Ask Us About Privacy

Live chat

WhatsApp support

Email request

How We Handle Your Records

Account setup data

Payment privacy

Device signals

Cookie handling

Retention period

Change requests

Questions About Your Privacy

01 What personal data does berkah123 collect when I open an account?

02 Does this Privacy Policy cover DANA, OVO, GoPay and QRIS payments?

03 Why do you collect my device and browser data?

04 Can I ask for my account data to be corrected?

05 How do cookies affect my privacy in the lobby?

06 Who can see my support messages and privacy requests?

07 How do I request deletion of account data?

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